Today was a crazy day for people!!
I got to call the police on a couple of women who apparently got in a fist fight. One woman punched the other. I got the call when I was on my lunch hour. I came out and the one women who was punched was just hanging out in the cafe while the other was laying on the floor in the bathroom. I talked to the cafe manager and let her know I had called the police and since both women were contained we should leave them be til the police arrive. I found out later from the police officer that both women were intoxicated.
Then right before I left, three guys came hobbling in, obviously drunk. I had to ask them to leave. One of them had a smart mouth and decided to argue with me. I used my motherly voice and said, "Sir you have two choice, one - you can leave, two - you can stay and be arrested. Which would you prefer?" He kept arguing with me, so I used the, "I will give you one more time to make a choice and then I will make it for you . . ." When I turned to go call the police, he ran out the door.
When I first realized that dealing with the occasional drunk person would be part of my job, I was concerned because I am not a fan of confrontational situations, but I have to say, being able to ask someone to leave has a certain ring to it that on a bad day, feels good. We do have a security guard, but he is only scheduled five out of the seven days which leaves us to bounce as well.